Knife Blog

As many of our customers know, we had a toll free number listed on our website from 1998 to 2006. We removed this number during Dec. 2006, at that time we sent out an email to our customer explaining the reasons for doing this. You can also read the explanation by visiting our Knowledge Base link here.

We are happy to announce that tomorrow, Sept. 6, 2007, we are launching a new Customer Service Phone Hotline. The phone number for this hotline will be emailed in your order confirmation email. This will allow our customers to call with any problems or questions. Please note that we still encourage our customers to use our email contact form, as it allows us to keep better records & have your question answered by the proper department.

Customer service is our focus & this is just one part of many improvements that we are making to our business to expand & improve our customer service.

As always, we appreciate your business & support over the years.