We are performing a hardware upgrade to our “contact us” email system, this upgrade should take less than 1 hour. As a result of this upgrade our email system will be offline from, Thursday, September 14 18:50 to 19:30 (40 minutes).
Yes, it’s Inventory Time! This count will delay orders placed on Monday, all orders placed on the weekend will ship out on Monday as scheduled. Orders placed on Mon - Tue will ship on Wed.
We apologize for the delay, this only happpens twice a year.
As many of our customers know, we had a toll free number listed on our website from 1998 to 2006. We removed this number during Dec. 2006, at that time we sent out an email to our customer explaining the reasons for doing this. You can also read the explanation by visiting our […]
Just a quick note to let our customers know that we are running a little behind on replying to emails due to the Holiday weekend. We have spent today shipping orders & will have all emails from the weekend replied to by later this evening PST. We appreciate your patience with us.
We have just finished the upgrade to our Knowledge Base system, this new feature on the site is replacing our old FAQ system. With the new system, it allows our customers to quickly access commonly asked questions. It also allows our staff to quickly add questions & answers to the website. We are currently adding […]
Our office & warehouse is closed today for Labor Day. We will be under normal business hours tomorrow. Orders placed today will be shipped out tomorrow & your tracking information will be emailed to you Wed. by 10AM PST.